Unlock the power of AI and machine learning to gain actionable business insights and create intelligent personalized experiences. Our “Insights Applied” process delivers custom, AI driven, solutions by leveraging best of breed tools and software development principles to maximize performance and reduce development and maintenance cost.
Interactions between people (customers, partners or employees) and organizations have switched from direct to digital platforms. Integrating machine learning within different forms of communication and business operations can generate insights that were previously not possible or extremely challenging and costly to achieve. Clustering and classifying large amounts of data allows organizations to predict and recommend actions that drive increased operational efficiency, improved customer service and accelerated sales growth.
How do you feel about having an AI enabled voice assistant conduct your next interview? What about a Chatbot answering your questions instead of a human customer service representative? Many businesses are adopting voice assistants and chatbots in areas such as customer service, human resources, sales and marketing to be more efficient. Smart companies are reducing their operating expenses by letting AI handle repetitive tasks and customer requests.
Augmented reality layers computer-generated images on top of our real world view to provide a composite on the user’s screen. The use cases for AR are virtually endless. For example, companies like IKEA and Wayfair have AR applications that allow customers to get a visual representation of how a new piece of furniture will look like in their home before they buy it. AR technology, when harnessed and implemented correctly can lead to significantly increased customer engagement and loyalty.