RPA is a double shift agent.
It works day and night, 24/7, during holidays and weekends.
Each bot works full time plus over-time. It supplements your current workforce by helping them with repetitive tasks, such as emails, forms, calculations, and so on, while your current team focuses on more creative tasks and growing your firm.
And when everyone leaves the office, the Bot can finish any remaining tasks; let’s see Jerry’s example.
Jerry is a bot in a brokerage. During the day, the workforce focuses on reaching out to current clients, answering tricky questions while Jerry takes care of all the paperwork. During the night, everyone leaves, but Jerry is still hard at work.
When new applications show up online, Jerry works with other third parties to gather client’s information, fills up forms, sends forms, does calculations, and creates contracts. Jerry’s team members know that Jerry does an excellent job and trust Jerry to send the contracts while they are away resting.
The next day, they can come in and close any deals, answer the tricky questions, and have a happy client who could reach out to them after hours.
Good Job, Jerry!